Why a hardware wallet matters
Hardware wallets store private keys off-line in a dedicated device. That means even if your computer gets malware, the attacker cannot drain your funds without physical access to the hardware device and your PIN or passphrase. Starting your Trezor correctly is the most important step to secure long-term ownership of your crypto.
Unboxing & initial checks
- Inspect the box: Genuine devices arrive in a sealed package. Check tamper-evident seals and packaging.
- Check model & firmware references: Identify the model (Trezor Model T or Trezor One) printed on the box and the included quick start guide.
- Do not connect until instructed: Never install software or connect your device until you visit the official startup page recommended by the vendor (for example, trezor.io/start).
Step 1 — Visit the official start page
Open your browser and navigate to the official start page. This will ensure you download the correct app and firmware instructions. Avoid links from search results if you can’t verify the domain — type the URL manually.
Step 2 — Install the official app
Follow the prompts on the start page to install the official Trezor Bridge or the web-based wallet interface. Modern wallets typically provide a guided setup that handles firmware updates and initial key creation for you.
Step 3 — Initialize the device
- Connect the device: Use the included cable to connect the hardware wallet to your computer or mobile device when instructed.
- Create a PIN: Choose a PIN you won’t forget but is not easily guessable. The PIN is required each time the device is used.
- Generate the recovery seed: The device will generate a 12, 18, or 24-word seed phrase. Write it down exactly in the order shown — do not store it digitally.
Step 4 — Securely store the seed
Your recovery seed is the single most valuable secret. With it, anyone can restore your wallet on another device. Follow these rules:
- Write the seed on the supplied recovery card or a quality metal backup device.
- Store copies in separate secure physical locations (safe, deposit box).
- Never photograph the seed or type it into cloud-synced notes.
Step 5 — Optional passphrase (advanced)
A passphrase adds a second layer of protection — effectively creating hidden wallets under the same seed. Only use this if you understand the added complexity and responsibilities (losing the passphrase means losing access).
Step 6 — Update firmware & software
Keep firmware and wallet software up to date. Updates patch security and add features. Always update via the official site and verify any firmware update prompts on the device screen itself.
Quick checklist before first transaction
- Confirm the device displays the same wallet address as your software (address verification).
- Test with a small transaction first (micro-transfer).
- Verify transaction details on the device screen before confirming.
Common mistakes to avoid
- Storing seed phrases in email or cloud drives.
- Using public Wi-Fi for initial setup or signing transactions.
- Trusting unsolicited support links or remote access requests.
Resources & support
If you run into trouble, check the official support pages and community forums. Keep your purchase receipt and serial number handy when contacting support.